Privacy Policy

At Poleedge, we respect your privacy and are committed to protecting your personal information. This section explains how we collect, use, share, and process information obtained through your interactions with our website, www.poleedge.com, including through cookies, analytics tools, and similar technologies.

 

Information We Collect

When you visit or interact with our website, we may collect certain personal information, including but not limited to:

  • Contact information such as your name, email address, phone number, and shipping address
  • Order and payment-related information
  • Device information, browser type, IP address, and browsing behavior
  • Information collected through cookies, pixels, and similar tracking technologies
  • Marketing preferences and interactions with advertisements or promotions

This information helps us improve your shopping experience, process orders, provide customer support, personalize content, and deliver relevant advertising.

 

How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Provide customer service and respond to inquiries
  • Improve our website functionality and user experience
  • Prevent fraud and enhance website security
  • Send marketing communications and promotional offers
  • Measure advertising performance and personalize advertisements
  • Comply with legal obligations and applicable regulations

Sharing of Personal Information

We may share certain personal information with trusted third-party service providers and advertising partners that help us operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website analytics providers
  • Marketing and advertising platforms
  • Customer service and technical support providers

Some of these activities may involve the use of cookies, tracking pixels, and similar technologies to deliver personalized advertisements based on your browsing activity across websites and online services.

Under certain U.S. state privacy laws, including laws in California and other applicable jurisdictions, this type of data sharing may be considered a “sale,” “sharing,” or “targeted advertising” of personal information.

 

Your Privacy Rights

Depending on your state or country of residence, you may have the right to:

  • Request access to the personal information we collect about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information
  • Opt out of targeted advertising and certain tracking technologies
  • Limit the use of sensitive personal information where applicable

To exercise any of these rights, please contact us using the information provided below.

 

Global Privacy Control (GPC)

Poleedge recognizes Global Privacy Control (GPC) signals where legally required. If you visit our website with a browser or device setting that sends a GPC opt-out preference signal, we may treat this signal as a request to opt out of activities that could be considered the “sale” or “sharing” of personal information or the use of personal information for targeted advertising purposes, in accordance with applicable privacy laws.

Please note that the opt-out request processed through GPC applies only to the browser and device used to access our website.

 

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep our website functioning properly
  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Personalize content and advertising
  • Improve website security and user experience

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

 

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

 

Third-Party Links

Our website may contain links to third-party websites or services. Poleedge is not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

 

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised effective date.

 

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Company Name: 
Website:  www.poleedge.com
Email: service@poleedge.com
Phone: +852 2322 1636
Address: 

Please note: This location does not accept returned packages.