Terms & Conditions

Last Updated: Oct. 23, 2026

Welcome to Poleedge. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. General Information

This website is operated by Midodo International Trading Limited. Throughout the site, the terms “Poleedge,” “we,” “us,” and “our” refer to Midodo International Trading Limited.

By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to comply with these Terms, including all policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.


2. Eligibility & Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian

  • You have the legal capacity to enter into binding agreements

  • You will use this website only in compliance with applicable laws and regulations

Your continued use of the website constitutes acceptance of any updated Terms.


3. Online Store Terms

You agree not to use our products, services, or website for:

  • Any unlawful or unauthorized purpose

  • Violating any local, national, or international laws or regulations

  • Infringing intellectual property rights

  • Distributing viruses, malware, or harmful code

  • Fraudulent activities or deceptive practices

Any violation of these Terms may result in immediate suspension or termination of access to our services.


4. Product Information & Availability

We strive to display product descriptions, colors, images, sizing, and pricing as accurately as possible. However, we do not guarantee that:

  • Product colors displayed on your device will appear exactly as shown

  • Product descriptions or specifications will always be error-free

  • Inventory availability will remain accurate at all times

All products are subject to availability and may be discontinued without notice.

We reserve the right to:

  • Limit quantities purchased

  • Refuse or cancel orders

  • Restrict sales to certain regions or customers

  • Modify product pricing at any time without prior notice


5. Pricing & Payment

All prices listed on our website are displayed in the applicable currency shown at checkout and are subject to change without notice.

By submitting payment information, you represent and warrant that:

  • You are authorized to use the payment method provided

  • All billing information submitted is accurate and complete

We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or pricing errors.


6. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email. This email does not constitute final acceptance of your order.

We reserve the right to:

  • Decline or cancel orders at our sole discretion

  • Limit quantities per customer, household, or order

  • Cancel orders due to suspected fraud, unauthorized transactions, or inventory issues

Orders cannot be canceled once they have entered processing or shipment status.


7. Shipping & Delivery

Shipping times provided on our website are estimates only and are not guaranteed delivery dates.

Poleedge is not responsible for delays caused by:

  • Customs inspections

  • Carrier delays

  • Severe weather

  • Public holidays

  • International transportation disruptions

  • Incorrect shipping information provided by customers

  • Other force majeure events beyond our control

Customers are responsible for any customs duties, import taxes, or local fees imposed by their country or region.

Please review our Shipping Policy for complete details.


8. Returns, Refunds & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

Important conditions include:

  • Returns must be authorized in advance

  • Customers are responsible for return shipping costs unless the issue is caused by a verified product defect or shipping error

  • We do not offer free returns or exchanges for personal preference, sizing issues, or non-quality-related reasons

  • Original shipping fees are non-refundable

Please review our full Return & Refund Policy before submitting a return request.


9. Intellectual Property Rights

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Videos

  • Icons

  • Website layout

is the property of Poleedge or its content suppliers and is protected under applicable intellectual property and copyright laws.

You may not reproduce, distribute, copy, modify, sell, or exploit any content from this website without prior written consent from Poleedge.


10. User Content & Submissions

By submitting reviews, comments, suggestions, photos, or other content to Poleedge, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, edit, publish, distribute, and display such content for marketing, operational, or promotional purposes.

You agree that your submissions will not:

  • Violate any law or third-party rights

  • Contain unlawful, abusive, defamatory, or offensive material

  • Include malicious software or harmful code

  • Mislead or impersonate others

We reserve the right to remove or refuse any user-submitted content at our sole discretion.


11. Third-Party Services & Links

Our website may contain links to third-party websites, tools, or services that are not owned or controlled by Poleedge.

We are not responsible for:

  • The content or accuracy of third-party websites

  • Third-party privacy practices

  • Transactions conducted with third-party providers

Your use of third-party services is entirely at your own risk.


12. Accuracy of Information

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping times

  • Availability

We reserve the right to correct errors and update information at any time without prior notice, including after an order has been submitted.


13. Prohibited Activities

You are prohibited from using this website to:

  • Engage in unlawful conduct

  • Collect personal information from others

  • Spam, scrape, crawl, or exploit website data

  • Attempt unauthorized access to systems or networks

  • Circumvent website security features

  • Upload malicious code or interfere with website functionality

Violation of these rules may result in immediate termination of access and possible legal action.


14. Disclaimer of Warranties

This website and all products and services provided through it are offered on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, Poleedge disclaims all warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability of website content

  • Continuous or uninterrupted website access

We do not guarantee that the website will always be secure, error-free, or uninterrupted.


15. Limitation of Liability

To the maximum extent permitted by applicable law, Poleedge and its affiliates, employees, directors, suppliers, and service providers shall not be liable for any:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Lost profits

  • Lost revenue

  • Data loss

  • Business interruption

arising from your use of the website, products, or services.

In jurisdictions that do not allow certain liability limitations, our liability shall be limited to the maximum extent permitted by law.


16. Indemnification

You agree to indemnify and hold harmless Poleedge, its affiliates, officers, employees, agents, and partners from any claims, damages, liabilities, legal fees, or expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of any law or third-party rights


17. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain fully valid and enforceable.


18. Termination

We reserve the right to suspend or terminate your access to the website or services at any time, without prior notice, if we believe you have violated these Terms or engaged in prohibited conduct.

Any obligations or liabilities incurred before termination shall survive termination.


19. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in Hong Kong, without regard to conflict of law principles.


20. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.


21. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Company Name: 
Website: www.poleedge.com
Email: service@poleedge.com
Company Address: